Legal and regulatory information

Legal and regulatory information

Regulatory information

REN Legal Management Limited is a limited liability company registered in England and Wales with registered number 07338694, and trades as “REN Legal”. Its registered office is at 80 Coleman Street, London EC2R 5BJ.

REN Legal Management Limited is authorised and regulated by the Solicitors Regulation Authority (SRA number 546092). REN Legal Management Limited is not authorised by the Financial Conduct Authority.

We use the word “Partner” to refer to a director of REN Legal Management Limited or an employee or consultant who is a lawyer with equivalent standing and qualifications.

Professional indemnity insurance

REN Legal Management Limited maintains professional indemnity insurance in accordance with the rules of the Solicitors Regulation Authority. This insurance is maintained with QBE Insurance (Europe) Limited, whose address is Plantation Place, 30 Fenchurch Street, London EC3M 3BD. Details of the territorial coverage of the policy are available on request.

VAT Registration

REN Legal Management Limited is registered in the UK for VAT purposes with VAT number GB 995615763

Terms and conditions of business

Our terms and conditions of business, which apply to any advice given or services provided by REN Legal, can be viewed here.

We accept no liability and we assume no responsibility for advice given or services supplied to persons who are not clients of REN Legal unless we expressly agree to do so in writing.

Client Care

We are committed to providing a high quality service. If you are not happy with our service or the bill, we hope you will tell us and give us the opportunity to discuss your concerns. Please raise your concerns with the primary contact for your matter or, if you prefer, our complaints officer, the Practice Manager.

We expect to resolve any problems to your satisfaction. However, if you are not satisfied with our handling of your complaint you may be able to either consider mediation (ProMediate is one provider of mediation services – address: Brow Farm Top Road, Frodsham, Cheshire WA6 6SP; website: www.promediate.co.uk; telephone: 01928 734 630) or ask the Legal Ombudsman (address: PO Box 6806, Wolverhampton WV1 9WJ; website: www.legalombudsman.org.uk; telephone: 0300 555 0333) to consider your complaint. Please note that the Legal Ombudsman will only consider your complaint if certain conditions are satisfied.

If your complaint relates to your bill, you may also be able to apply to court for an assessment of the bill under Part III of the Solicitors Act 1974.

Our terms and conditions of business contain more information on this subject.

Privacy and Cookies Policy

Monitoring communications

Communications with us may be monitored or recorded to assist in the improvement of our services.

Collection of Data

If you seek information from us, we may ask you for your name, e-mail address and some other personal information so that we may let you know about seminars and provide newsletters and updates which may be relevant to you or your business. This information will be used by us to communicate with you in response to your enquiry. This may involve us sending material to you. We may also use this information to tell you of other products and services available from REN Legal or to conduct market research and client satisfaction surveys.

If you send us your CV, we will collect information about you, such as your name, contact details, experience, salary, educational and professional history so that we can let you know about positions which may be of interest to you.

Cookies

We collect information automatically about visits to our website. All such information automatically collected is only used to manage our relationship with our website services provider from time to time and to analyse traffic to our website. The use of cookies in these ways is to improve the functionality of our website and your experience when using it.

We do not use cookies to collect information about persons visiting our website and we do not disclose information about persons visiting our website to any third parties, other than suppliers who may process data for us.

Cookies can be disabled by changing the settings on your browser. If you do decide to disable cookies, you may not be able to access some areas of our website. By continuing to use our website without changing your settings, you consent to our use of cookies as described above.

You can learn more about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Data Protection

We are registered under the Data Protection Act 1998 and ensure that we comply with all the protection that Act affords you.

Terms of use of this website

Use of this website is governed by the following terms, together with our Privacy and Cookie Policy.

Copyright

Copyright in the publications, materials and other content on this website is owned by REN Legal or its licensors.

Use of this website

You may use this website and download, print and copy extracts from this website for your reasonable personal use or for reasonable use within your organisation, but in each case only and so long as any such extracts acknowledge REN Legal as the source and are not altered in any way and any recipient of such extracts are made aware of these terms of use.

You must not use this website, its content or any extracts that you download, print or copy from this website in any way that is unlawful or would harm the reputation, rights or interests of REN Legal or those of any other person.

Any other storage, copying, transmission or distribution of the content on this website is prohibited without the prior written consent of REN Legal. Please address any requests to the Practice Manager.

Links

Links to this website are prohibited without the prior written consent of REN Legal. Please address requests to the Practice Manager.

This website contains links to other websites, including social networks. However, we do not endorse or accept any responsibility for any content on or software downloaded from any website linked to or from this website.

Disclaimer

Publications and other content available on this website are provided for general information only. They do not constitute legal or other professional advice or seek to be an exhaustive statement of the law and should not be relied on. You should take specific legal advice on any particular matter which concerns you. If you do require advice, or wish to find out more about the publications and other content on this website, please contact a REN Legal partner.

While we endeavour to ensure that the information on this website is accurate at the time it is included, we accept no obligation to ensure that the content of this website is complete, accurate or up to date, or that this website or its content will remain accessible.

To the extent permitted under applicable law or regulation, REN Legal excludes all liability (howsoever caused) to you or any third parties for any loss or damage relating to the use of, inability to use, or reliance on this website or any of the content or links contained on it.

Changes

We may amend these terms of use from time to time and it is your responsibility to check them periodically to inform yourself of any changes as we assume no responsibility to inform you when any changes are made.

Governing law and jurisdiction

Your use of this website and any information and material on it is governed by the laws of England and Wales and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.